Contact Trade Tracker
We're a small team building tools for traders. We read every message but may not be able to reply to all of them individually.
How to reach us
| Topic | Best way to reach us |
|---|---|
| General questions, feedback | hello@tradetracker.site |
| Technical issues, bugs | support@tradetracker.site |
| Privacy, data requests (GDPR/CCPA) | privacy@tradetracker.site |
| Legal, compliance | legal@tradetracker.site |
| Press, partnerships | press@tradetracker.site |
| Security vulnerabilities | security@tradetracker.site |
Before you email
- Check the Guides — most questions about tracking P&L, journals, and features are answered there.
- Review the FAQ — covers common questions about currencies, privacy, exports, and pricing.
- Search existing GitHub issues — your bug may already be reported.
Response times
- Security reports: within 24 hours
- Bug reports: within 2–3 business days
- General inquiries: within 5 business days
We don't offer
- Personalized trading advice or strategy recommendations
- Tax or legal guidance
- Broker-specific support (we don't integrate with brokers)
- Phone support
Write to us
If you still need to contact us, use the appropriate email above. Please include:
- Your Trade Tracker account email (if applicable)
- Browser/device and OS version
- Steps to reproduce (for bugs)
- Screenshots (if helpful)
Risk disclosure: Trade Tracker is a record-keeping tool, not a broker, exchange, or financial advisor. It does not provide investment advice, recommend trades, or guarantee results. Trading involves substantial risk of loss and is not suitable for every investor. Past performance is not indicative of future results.